A Digital Marketing Insider's Point of View by Winston Bromley.
7 Do’s and Don’ts of Social Media Marketing

7 Do’s and Don’ts of Social Media Marketing

Social media is one of the most important forms of modern communication and a brilliant way to connect with so many like-minded people. However, like all powerful tools, it should be used responsibly.

You want to create a positive online atmosphere for your business, one that creates sense of community with friends, peers, and potential customers.

Here are the top 7 do’s and don’ts in social media marketing that can affect your status online:

#1: Don’t Complain

This seems like a no-brainer, but you may be surprised at how often people complain about bosses, clients or customers. This can not only negatively impact the image of a business (giving the wrong impression), but it impacts how present and future customers or bosses view you. I will say there is the occasional time that you have a really bad experience. If this happens, and you need to vent, thread lightly and do not name names.

#2: Don’t Get involved in controversial conversations

Wanting to engage other users is one thing. Starting or fueling fights is another. If your opinion is controversial regarding hot-topic issues like religion, race, or politics, you might not want to announce it all over the Internet—particularly if you’re hoping to catch the attention of future customers, employers or business partners. Social media is a fickle thing that way,

#3: Don’t Spam your followers

This isn’t just a tip for casual users; it’s crucial for businesses that are looking to build an online reputation. Spamming is a bad tactic because it fails to form real connections with customers. After all, there’s nothing more annoying to the average person than logging on and finding their wall crowded with sales pitches, updates, or excessive private messages. If you provide a sales pitch, make sure it provides value first.

#4: Don’t Self-promote (rule of 5:1)

Alright, we all do it. However, when it comes to promoting your businesses online, it’s important to practice “moderation”. Otherwise, you just come across as an obnoxious horn-blower too big for your britches, and customers will move on to someone less noisy. While you should certainly share your business experiences and values, balance that with promoting others. It will make your followers more receptive to your message, and more likely to share your promotions on their other networks. My rule of thumb is 5 posts of great info for every Sales piece. And ALWAYS show the value in the sale piece.

#5: Don’t Share anything you wouldn’t mind showing strangers

A lot of people tend to treat social media as if it is their diary, but always remember that your business records, grievances at work, or details of your personal life are your business—and should be for your eyes only. Unless you are a reality star and want people to know.. then good on you.

#6: DO: LISTEN

Social media is more than just a way to advertise. It’s a way to communicate. You don’t have to verbally communicate to be able to listen. Lend an ear to what your customers are saying or talking about online by paying attention to their comments. See what they want, what they like, and work on pleasing them by developing a way to solve what they are wanting,

#7: DO: Have clarity

Rather than logging on to dozens of social media platforms every day, focus on the ones that contribute to your professional mission. Posting a cat video may seem funny at the time, but consider whether or not it’s actually relevant to what you’re trying to accomplish.

If you want to learn more about how to grow your business with digital marketing, connect with me and let’s talk.

W

Five tips to leverage Instagram for your business: Getting to know Instagram

Instagram in your Business

Instagram in your BusinessInstagram is a free photo-sharing program and social network that was launched in October 2010 and by now, you probably have seen a  vintage styled image from this platform. Instagram is like an online photo journal that enables you to share your life’s experiences with friends and family in a fun and imaginative way using your mobile phone. The mobile app is free to download and use and you can share many outlets including Twitter and Facebook. Snap, filter, post!

Now if you haven’t used Instagram yet, not to worry. The Instagram interface is very user friendly to use using your iPhone or Android Smart phone.

Instagram can be used for a lot more than just personal use.. Much like Pinterest these days, Instagram can help build and expand your business exposure and needs.

With Instagram, you can develop a strong online presence, and get your name out there using images. This is a great way to leverage online and social media marketing into your strategies with a potential audience reach of over 37 million users as well as the ability to get instant feedback with this personalized outreach marketing by posting images of products or services you are currently selling or ones you are testing.

When using Instagram, make sure that you are using the appropriate tag words for your business, products or services so that people have a chance of finding you in their search results. Also make sure that include a good description to help people along.

Much like on other Social platforms, you will begin to see a major shift once you start interacting with consumers on an individual basis by commenting and liking their images (if you feel it is an image worth “liking” or commenting on. This will start to build social proof and in turn, make you Front-of-Mind and a great choice to work with as they will like and trust you easier.

Here are some tips to use Intagram in your business model:

– Double tap when you want to like an image including your own (sounds odd but it works)
– Add in Hash Tags or keywords to help people know about your business and be able to find you in searches
– Add in a good description of the image
– GeoTag your location so that the images can be found via GeoMapping or via an online GPS Map system
– Comment and Like other users images that fit with your Demographic, i.e. If your market is brides-to-be, if you find images from those users, like and comment on them and they will notice you Account and most likely return the favour.

I am still tinkering around in Instagram but I will post more tidbits as I get them

Got any tips you want to share? Post them below.

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